Customer Experience, Customer Service Week 2015

Heroes on Headsets: Sheila Sanau #CSWeek2015

6 Oct , 2015  

Sheila Sanau, Customer Service, CSWeek2015
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When you make that call, send that tweet or visit that branch, there is always someone on the receiving end. That person is there to offer you a product or service, respond to your inquiries or help your solve a problem. As they do what they do best, their objective is to ensure that as the customer, at […]




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Customer Experience, Customer Service Week 2015

Heroes on Headsets: Suzanne Nyawanda #CSWeek2015

6 Oct , 2015  

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When you make that call, send that tweet or visit that branch, there is always someone on the receiving end. That person is there to offer you a product or service, respond to your inquiries or help your solve a problem. As they do what they do best, their objective is to ensure that at the end […]




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