Business, Customer Experience, Lifestyle

#CSWeek2016 at Chase Bank (IR): Friday, The Techie.

7 Oct , 2016  

CSWeek2016, Chase Bank Kenya (IR)
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We are excited to be celebrating Customer Service Week from 3rd – 7th October 2016. It is a global initiative where we recognize and reward our Service Champion in Customer Service who deliver superior customer service all day, every day. Over the years, we have built strong and long-standing relationships with our customers and this […]

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Business, Customer Experience, Lifestyle

#CSWeek2016 at Chase Bank (IR): Thursday, the Chase Swag.

7 Oct , 2016  

chase-swag-kisumu-branch
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We are excited to be celebrating Customer Service Week from 3rd – 7th October 2016. It is a global initiative where we recognize and reward our Service Champion in Customer Service who deliver superior customer service all day, every day. Over the years, we have built strong and long-standing relationships with our customers and this […]

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Business, Customer Experience, Lifestyle

#CSWeek2016 at Chase Bank (IR): Wednesday, the Cabin Crew.

5 Oct , 2016  

CSWeek2016, Chase Bank Kenya (IR)
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We are excited to be celebrating Customer Service Week from 3rd – 7th October 2016. It is a global initiative where we recognize and reward our Service Champion in Customer Service who deliver superior customer service all day, every day. Over the years, we have built strong and long-standing relationships with our customers and this […]

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Business, Customer Experience, Lifestyle

#CSWeek2016 at Chase Bank (IR): Tuesday, the Chauffeur.

4 Oct , 2016  

CSWeek2016, Chase Bank Kenya (IR)
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We are excited to be celebrating Customer Service Week from 3rd – 7th October 2016. It is a global initiative where we recognize and reward our Service Champion in Customer Service who deliver superior customer service all day, every day. Over the years, we have built strong and long-standing relationships with our customers and this […]

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Business, Chase Debate, Chase Tip & Tricks, Customer Experience, Mfukoni App

Chase Debate: Evolution of the Business World.

1 Dec , 2015  

Chase Debate, Evolution of Business,
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Growth is inevitable and to grow is to evolve. One cannot rest on their laurels at any given time regardless of what they have achieved. This is more so the truth for businesses, because the business world is highly competitive. In the free market that we live in, competitors are always looking for new ways […]

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Customer Experience, Customer Service Week 2015

Heroes on Headsets: Faith Mutua #CSWeek2015

9 Oct , 2015  

faith-feature-1
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When you make that call, send that tweet or visit that branch, there is always someone on the receiving end. That person is there to offer you a product or service, respond to your inquiries or help your solve a problem. As they do what they do best, their objective is to ensure that at the end […]

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Customer Experience, Customer Service Week 2015

Heroes on Headsets: Celine Aluoch #CSWeek2015

9 Oct , 2015  

Celine Aluoch, Customer Service, CSWeek2015
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When you make that call, send that tweet or visit that branch, there is always someone on the receiving end. That person is there to offer you a product or service, respond to your inquiries or help your solve a problem. As they do what they do best, their objective is to ensure that at the end […]

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Customer Experience, Customer Service Week 2015

Day 4: Embrace Feedback #CSWeek2015

8 Oct , 2015  

Customer Service Week, CSWeek2015
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It’s exciting when we take a moment to celebrate the people who take the bullet for us every other day, our unsung heroes.  The people who are on the front-line of our businesses, which is almost like a battle field. They’re always ready for what comes their way, because you never know, it could be […]

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Customer Experience, Customer Service Week 2015

Heroes on Headsets: Timnnat Zubedi #CSWeek2015

8 Oct , 2015  

Timnat, Malindi Branch
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When you make that call, send that tweet or visit that branch, there is always someone on the receiving end. That person is there to offer you a product or service, respond to your inquiries or help your solve a problem. As they do what they do best, their objective is to ensure that at the end […]

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Customer Experience, Customer Service Week 2015

Heroes on Headsets: Edwin Mugambi #CSWeek2015

7 Oct , 2015  

Edwin Kiptoo, Customer Service, CSWeek2015
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When you make that call, send that tweet or visit that branch, there is always someone on the receiving end. That person is there to offer you a product or service, respond to your inquiries or help your solve a problem. As they do what they do best, their objective is to ensure that at the end […]

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