We are excited to be celebrating Customer Service Week from 3rd – 7th October 2016. It is a global initiative where we recognize and reward our Service Champion in Customer Service who deliver superior customer service all day, every day.
Over the years, we have built strong and long-standing relationships with our customers and this week, we’re taking this time to listen to our customers some more and solidify these relationships. We have a daily dress code that will represent the ways in which we interact with our customers; listening to them, sharing with them, having a laugh with them, but most of all, putting together all our efforts into enabling them to achieve what matters to them.
On Tuesday we dressed up as Chauffeurs’, depicting how we treat our customers, because we believe that our customer is king. And every day, we endeavor to make them feel that way.
We are focused on driving our customer’s businesses to the next level of growth through our product and service offerings. We take the time to listen to them and offer workable solutions around their needs. From trade finance solutions, credit solutions, transactional banking solutions, money transfer solutions, forex solutions and business advisory services.
We value your feedback and because we are continually striving to improve the quality of our services, kindly take a minute to fill in the survey and share with us: https://www.surveymonkey.com/