Chase Corner, Chase Stories, Chase Your Dreams, Customer Service Week 2015, Lifestyle, Meet The Chaser

Meet the Chaser: Grace Muriithi #WCW

8 Feb , 2017  

CASUAL 2
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Meet the Chaser, Grace Muriithi, who’s a Service Delivery Manager (SDM) at the Village Market Branch. She pursued a MBA in Strategic Management at Catholic University. She has been at Chase Bank for two and a half years. She is passionate about motivating others through her words, actions and craft. She says her father is […]

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Customer Experience, Customer Service Week 2015

Heroes on Headsets: Faith Mutua #CSWeek2015

9 Oct , 2015  

faith-feature-1
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When you make that call, send that tweet or visit that branch, there is always someone on the receiving end. That person is there to offer you a product or service, respond to your inquiries or help your solve a problem. As they do what they do best, their objective is to ensure that at the end […]

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Customer Experience, Customer Service Week 2015

Heroes on Headsets: Celine Aluoch #CSWeek2015

9 Oct , 2015  

Celine Aluoch, Customer Service, CSWeek2015
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When you make that call, send that tweet or visit that branch, there is always someone on the receiving end. That person is there to offer you a product or service, respond to your inquiries or help your solve a problem. As they do what they do best, their objective is to ensure that at the end […]

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Customer Experience, Customer Service Week 2015

Day 4: Embrace Feedback #CSWeek2015

8 Oct , 2015  

Customer Service Week, CSWeek2015
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It’s exciting when we take a moment to celebrate the people who take the bullet for us every other day, our unsung heroes.  The people who are on the front-line of our businesses, which is almost like a battle field. They’re always ready for what comes their way, because you never know, it could be […]

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Customer Experience, Customer Service Week 2015

Heroes on Headsets: Timnnat Zubedi #CSWeek2015

8 Oct , 2015  

Timnat, Malindi Branch
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When you make that call, send that tweet or visit that branch, there is always someone on the receiving end. That person is there to offer you a product or service, respond to your inquiries or help your solve a problem. As they do what they do best, their objective is to ensure that at the end […]

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Customer Experience, Customer Service Week 2015

Heroes on Headsets: Edwin Mugambi #CSWeek2015

7 Oct , 2015  

Edwin Kiptoo, Customer Service, CSWeek2015
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When you make that call, send that tweet or visit that branch, there is always someone on the receiving end. That person is there to offer you a product or service, respond to your inquiries or help your solve a problem. As they do what they do best, their objective is to ensure that at the end […]

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Customer Experience, Customer Service Week 2015

DAY 3: Great Team Work #CSWeek2015

7 Oct , 2015  

Customer Service Week, CSWeek2015
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It’s exciting when we take a moment to celebrate the people who take the bullet for us every other day, our unsung heroes.  The people who are on the front-line of our businesses, which is almost like a battle field. They’re always ready for what comes their way, because you never know, it could be […]

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Customer Experience, Customer Service Week 2015

Heroes on Headsets: Sheila Sanau #CSWeek2015

6 Oct , 2015  

Sheila Sanau, Customer Service, CSWeek2015
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When you make that call, send that tweet or visit that branch, there is always someone on the receiving end. That person is there to offer you a product or service, respond to your inquiries or help your solve a problem. As they do what they do best, their objective is to ensure that as the customer, at […]

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Customer Experience, Customer Service Week 2015

Heroes on Headsets: Suzanne Nyawanda #CSWeek2015

6 Oct , 2015  

Susannne Nyawada - Feature
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When you make that call, send that tweet or visit that branch, there is always someone on the receiving end. That person is there to offer you a product or service, respond to your inquiries or help your solve a problem. As they do what they do best, their objective is to ensure that at the end […]

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Customer Experience, Customer Service Week 2015

Day 2: Go the Extra Mile #CSWeek2015

6 Oct , 2015  

Customer Service Week, CSWeek2015
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It’s exciting when we take a moment to celebrate the people who take the bullet for us every other day, our unsung heroes.  The people who are on the front-line of our businesses, which is almost like a battle field. They’re always ready for what comes their way, because you never know, it could be […]

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